After signing up with Next Level in April 2009, we have changed the way we view treating patients. First of all we have all agreed upon our office’s healthy mouth standard. We use this for every patient to help to get them healthy. We recommend treatment and the patient has the power to accept it. We offer several payment options to help make it more affordable.
We have implemented a new bonus system that rewards those who come to work and work hard. The bonuses are controlled by that particular staff member. It is still a work in progress as everything in a dental office is.
We are more committed as a practice to making sure our patients are healthy and happy with their teeth. We do not treat patients differently in the treatment we recommend based on preconceived notions or past experiences at our office.
We have proudly raised our fees and offer quality dental work. There is no compromise. We stand behind our work. When asked about our fees, we inform the patient about our quality.
Both of the dental hygienists actively help the doctors to diagnose. They do not diagnose themselves, but they point our any areas that look suspicious or sticky. They take pictures on every patient to help the patient to see what we see, and discuss treatment that may be recommended.
The dental assistants are the trusted people who answer any questions the patients have and help them to make educated decisions about their mouth. The treatment coordinator and scheduling coordinator assist with this as well.
Our biggest realization is that we thought we had a case acceptance of 80 percent when we started with Gary. We now realize that we are only closing about 34 percent with in 30 days, which has given us a very definite goal to strive for. There was a lot of work being done with no outcome. Flat out, the patients weren’t coming back after diagnosis. Something was missing. The whole team now works together with the same common goal- to get every patient to commit to the treatment they need and deserve.
Dr Melissa Smith, D.D.S.
After signing up with Next Level in April 2009, we have changed the way we view treating patients. First of all we have all agreed upon our office’s healthy mouth standard. We use this for every patient to help to get them healthy. We recommend treatment and the patient has the power to accept it. We offer several payment options to help make it more affordable.
We have implemented a new bonus system that rewards those who come to work and work hard. The bonuses are controlled by that particular staff member. It is still a work in progress as everything in a dental office is.
We are more committed as a practice to making sure our patients are healthy and happy with their teeth. We do not treat patients differently in the treatment we recommend based on preconceived notions or past experiences at our office.
We have proudly raised our fees and offer quality dental work. There is no compromise. We stand behind our work. When asked about our fees, we inform the patient about our quality.
Both of the dental hygienists actively help the doctors to diagnose. They do not diagnose themselves, but they point our any areas that look suspicious or sticky. They take pictures on every patient to help the patient to see what we see, and discuss treatment that may be recommended.
The dental assistants are the trusted people who answer any questions the patients have and help them to make educated decisions about their mouth. The treatment coordinator and scheduling coordinator assist with this as well.
Our biggest realization is that we thought we had a case acceptance of 80 percent when we started with Gary. We now realize that we are only closing about 34 percent with in 30 days, which has given us a very definite goal to strive for. There was a lot of work being done with no outcome. Flat out, the patients weren’t coming back after diagnosis. Something was missing. The whole team now works together with the same common goal- to get every patient to commit to the treatment they need and deserve.
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